Giftpur · Support
Contact Us
Questions about an order, a return, or anything else? Our team typically replies within one business day.
Last updated: 18 August 2026
Registered office
PRIDE PRO, operating as Giftpur
56, Dwarka Express Way, Gurgaon, Haryana – 122006, India
Before you write in — quick answers
A few things people often ask us about:
- How long does delivery take? Orders are dispatched in 1–2 business days and generally arrive within 4–7 days after that.
- Can I return something? Yes — most items can be returned or replaced within 7 days of delivery. See our Refund Policy for the details.
- Why do I need to verify my number with an OTP? It's a quick, one-time step that keeps Giftpur accounts real and spam-free.
For an existing order, include your order number when you write in — it helps us help you faster.
Grievance officer
For grievances under the Information Technology Act, 2000:
Mr. Anand Kumar
56, Dwarka Express Way, Gurgaon, Haryana – 122006, India
Email: [email protected]
Hours: Mon–Sat, 10:00 AM–9:00 PM IST