We want you to genuinely love what you order. If you don't, you can request a return or replacement within 7 days of your order being delivered. This replaces any previous "all sales are final" language you may have seen on this page — that no longer applies.

To be eligible for a return or replacement, an item must be:

• Requested within 7 days of the delivery date;
• Unused, unwashed, and in its original condition, with all original packaging, protective film, and tags/labels intact;
• Free of any damage caused after delivery; and
• Accompanied by your order number or invoice.

This applies whether you simply changed your mind or received a damaged, defective, or incorrect item — the process is the same, just faster and free of cost for our error (see section 6).

The following generally cannot be returned or refunded:

• Personalised, custom-printed, or made-to-order phone cases (unless damaged, defective, or misprinted on our end);
• Items returned after 7 days from delivery, or without original packaging;
• Items that are damaged, scratched, or altered due to misuse after delivery; and
• Gift cards or promotional/free items included with an order.

1. Email [email protected] (or WhatsApp us) within 7 days of delivery with your order number and the reason for return.
2. For a damaged, defective, or wrong item, please include a photo or short video — this helps us resolve it faster and skip a back-and-forth.
3. We'll confirm eligibility and share simple return instructions, including the return address and, where applicable, a reverse pickup.
4. Once we receive the item and confirm it meets the conditions in section 2, we'll process your refund or dispatch your replacement.

Every refund is credited back to the original payment method used at checkout — your card, UPI ID, or bank account.

Refunds are initiated within 2 business days of the returned item passing our quality check, and typically reflect in your account within 5–7 business days after that, depending on your bank or payment provider.

If your order arrives damaged, has a manufacturing defect, or isn't what you ordered, this is on us — let us know within 7 days of deliveryand we'll arrange a free replacement or a full refund, including any shipping cost you may have paid. You won't be asked to cover return shipping in these cases.

You can cancel an order for free any time before it has been dispatched — just email or WhatsApp us with your order number. Once an order has shipped, it can no longer be cancelled, but you're welcome to return it after delivery under this policy.

Reach out and we'll sort it out quickly.