You will receive an email and an sms on order confirmation. Please contact our helpdesk (mail help@giftpur.com) if you are unsure.
We normally ship all orders within 6 business days. Final delivery time will vary based on location. Although minimum delivery time is 6 days, we will try to ship your order as soon as possible. (with a maximum delivery time of 14 business days)
Transit and delivery time may vary depending on your location and the ordered items. You can check estimated delivery time for your pincode on any product page.
We currently are offering completely free delivery for all orders (for a limited time, so avail it!).
An email or link on mobile is sent to you after the order is shipped. It contains the tracking number and details of the service provider. You can also track your order by clicking on the option Track Order on our website after logging in.
If you are having trouble reading the emails or if you haven't received any updates, please get in touch with our Helpdesk immediately. Drop us an email at help@giftpur.com (10 AM - 6 PM, Monday to Saturday).
Yes, you can! Gift wrap option is available for most products, and you will see this option during checkout, before you sign in. Please note that as per government mandate, we will have to send across the invoice with all shipments.
Unfortunately, invoices are mandatory due to Government regulations.
In the event that you receive a damaged product, please initiate a return or reach out to us on help@giftpur.com and we will resolve the issue to your satisfaction.
